At Roasting Plant, our goal is to provide our guests with exemplary service, the highest quality single-origin beans, and blends, and of course, the freshest Just-Roasted coffee in the industry shipped directly to you. We want you to be happy with your Roasting Plant Coffee experience, so we aim to make sure our return policies reflect that.
Just-Roasted Coffee - Coffee is perishable, and our whole beans are roasted to order, just for you, so we're unable to accept returns on coffee. But don't worry—we're here to help! If there was an error with your order, please contact us at firstname.lastname@example.org within 30 days of your purchase. If you were dissatisfied with your coffee, our expert Customer Support team will work with you to make it right.
Everything Else - If you are dissatisfied with your order in any way, don't hesitate to reach out to our Customer Support team about a return or exchange within 30 days of purchase. It's easy—email us at email@example.com.